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Vitaport® Privacy Policy
This Privacy Policy applies to Aspen Medical Pty Ltd, Aspen Technology Pty Ltd and any of their related entities. In this Privacy Policy each of those entities is referred to as 'Aspen Medical'.
This Privacy Policy applies to Aspen Medical Pty Ltd, Aspen Technology Pty Ltd and any of their related entities. In this Privacy Policy each of those entities is referred to as 'Aspen Medical'.
1. Objective
Aspen Medical is committed to complying with the Privacy Act 1988 (the Act). The Act is an Australian law which regulates the handling of personal information about individuals. The 13 Australian Privacy Principles (APP) are contained in Schedule 3 of the Act. The APPs provide guidance on how personal information is to be managed by organisations such as Aspen Medical.
Aspen Medical is committed to complying with the Privacy Act 1988 (the Act). The Act is an Australian law which regulates the handling of personal information about individuals. The 13 Australian Privacy Principles (APP) are contained in Schedule 3 of the Act. The APPs provide guidance on how personal information is to be managed by organisations such as Aspen Medical.
2. Scope
This policy applies to the management of personal information collected by Aspen Medical. This policy does not apply to the storage, use or disclosure of employee records. Employee records may be held, used or disclosed by Aspen Medical in any way that is directly connected to the employment relationship under the section 7B (3) of the Act.
This policy applies to the management of personal information collected by Aspen Medical. This policy does not apply to the storage, use or disclosure of employee records. Employee records may be held, used or disclosed by Aspen Medical in any way that is directly connected to the employment relationship under the section 7B (3) of the Act.
3. The Privacy Framework
The APPs are grouped into 5 parts that direct how personal information is to be regulated by Aspen Medical:
· Part 1 – Consideration of personal information privacy (APP 1 and 2)
· Part 2 – Collection of personal information (APP 3, 4 and 5)
· Part 3 – Dealing with personal information (APP 6, 7, 8 and 9)
· Part 4 – Integrity of personal information (APP 10 and 11)
· Part 5 – Access to, and correction of, personal information (APP 12 and 13)
The APPs are grouped into 5 parts that direct how personal information is to be regulated by Aspen Medical:
· Part 1 – Consideration of personal information privacy (APP 1 and 2)
· Part 2 – Collection of personal information (APP 3, 4 and 5)
· Part 3 – Dealing with personal information (APP 6, 7, 8 and 9)
· Part 4 – Integrity of personal information (APP 10 and 11)
· Part 5 – Access to, and correction of, personal information (APP 12 and 13)
4. Definitions
“Employee” has the same meaning as under the Fair Work Act 2009.
“Employee record” has the same meaning as under the Act, and includes any record of personal information relating to the employment of an employee
“Health information” is a subset of personal information and means:
· information or an opinion about:
· the health or a disability (at any time) of an individual; or
· an individual's expressed wishes about the future provision of health services to them; or
· a health service provided, or to be provided, to an individual;
that is also personal information; or
· other personal information collected to provide, or in providing, a health service; or
· other personal information about an individual collected in connection with the donation, or intended donation, by the individual of his or her body parts, organs or body substances; or
· genetic information about an individual in a form that is, or could be, predictive of the health of the individual or a genetic relative of the individual.
“Individual” means a person for whom Aspen Medical has collected or holds personal information and includes workplace participants and patients.
“Other workplace participants” means all contractors, subcontractors, and agents of Aspen Medical or any subsidiary company or organisations of Aspen Medical.
“Patient” means a person who has been provided with health services by Aspen Medical.
“Personal information” is any information or any opinions (including that stored in databases), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
“Sensitive information” means:
· Information or opinions about an individual’s:
· racial or ethnic origin; or
· political opinions; or
· membership of a political association; or
· religious beliefs or affiliations; or
· philosophical beliefs; or
· membership of a professional or trade association; or
· membership of a trade union; or
· sexual preferences or practices; or
· criminal record;
that is also personal information; or
· health information about an individual; or
· genetic information about an individual that is not otherwise health information.
"Tech Customer" means an entity that has entered into an agreement with Aspen Medical for the use of a Tech Platform.
"Tech Platform" a technology product or service made available by Aspen Medical to its business customers.
"Tech Platform User" means a person authorized by a Tech Customer to use a Tech Platform made available by Aspen Medical to that Tech Customer.
“Employee” has the same meaning as under the Fair Work Act 2009.
“Employee record” has the same meaning as under the Act, and includes any record of personal information relating to the employment of an employee
“Health information” is a subset of personal information and means:
· information or an opinion about:
· the health or a disability (at any time) of an individual; or
· an individual's expressed wishes about the future provision of health services to them; or
· a health service provided, or to be provided, to an individual;
that is also personal information; or
· other personal information collected to provide, or in providing, a health service; or
· other personal information about an individual collected in connection with the donation, or intended donation, by the individual of his or her body parts, organs or body substances; or
· genetic information about an individual in a form that is, or could be, predictive of the health of the individual or a genetic relative of the individual.
“Individual” means a person for whom Aspen Medical has collected or holds personal information and includes workplace participants and patients.
“Other workplace participants” means all contractors, subcontractors, and agents of Aspen Medical or any subsidiary company or organisations of Aspen Medical.
“Patient” means a person who has been provided with health services by Aspen Medical.
“Personal information” is any information or any opinions (including that stored in databases), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
“Sensitive information” means:
· Information or opinions about an individual’s:
· racial or ethnic origin; or
· political opinions; or
· membership of a political association; or
· religious beliefs or affiliations; or
· philosophical beliefs; or
· membership of a professional or trade association; or
· membership of a trade union; or
· sexual preferences or practices; or
· criminal record;
that is also personal information; or
· health information about an individual; or
· genetic information about an individual that is not otherwise health information.
"Tech Customer" means an entity that has entered into an agreement with Aspen Medical for the use of a Tech Platform.
"Tech Platform" a technology product or service made available by Aspen Medical to its business customers.
"Tech Platform User" means a person authorized by a Tech Customer to use a Tech Platform made available by Aspen Medical to that Tech Customer.
5. Kinds of personal information that Aspen Medical collects and holds
5.1 Patients
Aspen Medical collects and holds the following types of information about patients to enable Aspen Medical to provide health services:
· health history;
· family history;
· ethnic background;
· current and past lifestyle.
5.2 Job Applicants
Aspen Medical collects the following types of information from individuals who apply for employment with us:
· employment history contained in curricula vitae;
· history of any disciplinary or performance matters;
· information relating to any investigations and findings of any registration authority or statutory authority relevant to the professional standing of the applicant;
· qualifications;
· information to allow for credentialing;
· information contained in internet searches about the applicant that are relevant to the purposes of assessing for suitability of employment;
· information from employers, other than the current employer, regarding suitability for employment;
· insurance-related information;
· personal and emergency contact details;
· salary or wage information;
· health information.
5.3 Other Workplace Participants
Aspen Medical collects and holds the following types of information about other workplace participants:
· employment history contained in curricula vitae;
· qualifications;
· credentialing information of health practitioners;
· information contained in internet searches about the applicant that are relevant for the purposes of assessing for suitability of engagement;
· insurance-related information;
· terms and conditions of engagement;
· personal and emergency contact details;
· performance or conduct records;
· salary or wage information,
· health information;
· details of any training; discipline, resignation or termination records.
5.4 Tech Platform Users
To enable Aspen Medical to provide the Tech Platform to a Tech Customer, Aspen Medical may collect (either directly or from its Tech Customer) personal information relating to Tech Platform Users.
The personal information Aspen will collect regarding Tech Platform Users may include the Tech Platform User's name, contact details, medical history, medical conditions and information about certain work-related qualifications (e.g. whether or not the Tech Customer User holds a current driver's licence).
The Tech Platform may include or use Artificial Intelligence systems, including AI chatbots. Where a Tech Platform User interacts with an Artificial Intelligence system, Aspen Medical may collect personal information provided by a Tech Platform User as part of that interaction.
If Aspen Medical collects personal information about Tech Platform Users from a Tech Customer Aspen Medical will, where appropriate, request that the Tech Customer inform the Tech Platform User that Aspen Medical are holding such information, how Aspen Medical will use and disclose such information, and that the Tech Platform User may contact Aspen Medical to gain access to and correct and update the information.
If Aspen Medical cannot collect this information, it may be unable to provide a Tech Platform User (or the corresponding Tech Customer) with access to the Tech Platform.
5.1 Patients
Aspen Medical collects and holds the following types of information about patients to enable Aspen Medical to provide health services:
· health history;
· family history;
· ethnic background;
· current and past lifestyle.
5.2 Job Applicants
Aspen Medical collects the following types of information from individuals who apply for employment with us:
· employment history contained in curricula vitae;
· history of any disciplinary or performance matters;
· information relating to any investigations and findings of any registration authority or statutory authority relevant to the professional standing of the applicant;
· qualifications;
· information to allow for credentialing;
· information contained in internet searches about the applicant that are relevant to the purposes of assessing for suitability of employment;
· information from employers, other than the current employer, regarding suitability for employment;
· insurance-related information;
· personal and emergency contact details;
· salary or wage information;
· health information.
5.3 Other Workplace Participants
Aspen Medical collects and holds the following types of information about other workplace participants:
· employment history contained in curricula vitae;
· qualifications;
· credentialing information of health practitioners;
· information contained in internet searches about the applicant that are relevant for the purposes of assessing for suitability of engagement;
· insurance-related information;
· terms and conditions of engagement;
· personal and emergency contact details;
· performance or conduct records;
· salary or wage information,
· health information;
· details of any training; discipline, resignation or termination records.
5.4 Tech Platform Users
To enable Aspen Medical to provide the Tech Platform to a Tech Customer, Aspen Medical may collect (either directly or from its Tech Customer) personal information relating to Tech Platform Users.
The personal information Aspen will collect regarding Tech Platform Users may include the Tech Platform User's name, contact details, medical history, medical conditions and information about certain work-related qualifications (e.g. whether or not the Tech Customer User holds a current driver's licence).
The Tech Platform may include or use Artificial Intelligence systems, including AI chatbots. Where a Tech Platform User interacts with an Artificial Intelligence system, Aspen Medical may collect personal information provided by a Tech Platform User as part of that interaction.
If Aspen Medical collects personal information about Tech Platform Users from a Tech Customer Aspen Medical will, where appropriate, request that the Tech Customer inform the Tech Platform User that Aspen Medical are holding such information, how Aspen Medical will use and disclose such information, and that the Tech Platform User may contact Aspen Medical to gain access to and correct and update the information.
If Aspen Medical cannot collect this information, it may be unable to provide a Tech Platform User (or the corresponding Tech Customer) with access to the Tech Platform.
6. How Aspen Medical collects personal information
Aspen Medical collects personal information only by lawful and fair means. Aspen Medical will only collect sensitive information with the consent of the individual involved, or where otherwise permitted under the APPs.
Aspen Medical will usually collect personal information directly from individuals. This may occur when individuals interact with Aspen Medical directly, including:
· when an individual uses one of Aspen Medical's products or services;
· when an individual makes an inquiry through the Aspen Medical website, or otherwise corresponds with or contacts Aspen Medical;
· as part of any job application submitted to Aspen Medical; or
· through any software applications provided by Aspen Medical.
Sometimes, Aspen Medical may collect information about individuals from a third party, but only where it is not reasonable or practical for Aspen Medical to collect this information directly from the individual (for example, when you apply for a job or position with us and we collect information from previous employers or recruitment consultants, or when we collect information on Tech Platform Users from Tech Customers).
Aspen Medical collects personal information only by lawful and fair means. Aspen Medical will only collect sensitive information with the consent of the individual involved, or where otherwise permitted under the APPs.
Aspen Medical will usually collect personal information directly from individuals. This may occur when individuals interact with Aspen Medical directly, including:
· when an individual uses one of Aspen Medical's products or services;
· when an individual makes an inquiry through the Aspen Medical website, or otherwise corresponds with or contacts Aspen Medical;
· as part of any job application submitted to Aspen Medical; or
· through any software applications provided by Aspen Medical.
Sometimes, Aspen Medical may collect information about individuals from a third party, but only where it is not reasonable or practical for Aspen Medical to collect this information directly from the individual (for example, when you apply for a job or position with us and we collect information from previous employers or recruitment consultants, or when we collect information on Tech Platform Users from Tech Customers).
7. The purposes for which Aspen Medical collects, holds, uses and discloses personal information
Aspen Medical collects information from individuals so that it can meet the service requirements of its clients. We collect health information from patients so that we can provide the best possible care. We collect information from job applicants and workplace participants so that we may determine suitability for engagement and manage the employment relationship.
If an individual does not wish to provide their personal information, this may limit Aspen Medical's ability to provide its products or services, or diminish the quality of those products or services. Where Aspen Medical is providing services to a patient, an inability to collect relevant Health Information may compromise the quality of the healthcare provided.
Aspen Medical only uses and discloses personal information for the purpose for which the information was collected, or for other purposes which are permitted under the APPs. APP 6 differentiates between the particular purpose (primary purpose) for which the information was collected and other purposes (secondary purposes). Where Aspen Medical collects information for a primary purpose it will only use or disclose information for a secondary purpose if the individual has consented to the use or disclosure; or one of the following apply:
· the individual would reasonably expect the Aspen Medical to use or disclose the information for the secondary purpose and the secondary purpose is:
· if the information is sensitive information — directly related to the primary purpose; or
· if the information is not sensitive information — related to the primary purpose; or
· the use or disclosure of the information is required or authorised by or under an Australian law or a court/tribunal order; or
· a 'permitted general situation' or 'permitted health situation' set out in the Act exists; or
· Aspen Medical reasonably believes that the use or disclosure of the information is reasonably necessary for one or more enforcement related activities conducted by, or on behalf of, an enforcement body.
Generally, Aspen Medical holds, uses and discloses personal information to:
· offer and provide its products and services;
· manage and administer those products and services, including account keeping procedures;
· communicate with individuals;
· manage its employment relationships;
· comply with its legal and regulatory obligations; and
· otherwise manage its business, including operating the Tech Platform for Tech Customers and Tech Platform Users.
Aspen Medical may also use personal information for the purposes of quality assurance, accreditation and audit activities, risk and claims management, patient satisfaction surveys and staff training and education. Where possible, this personal information will be de-identified before it is used for these purposes.
Aspen Medical collects information from individuals so that it can meet the service requirements of its clients. We collect health information from patients so that we can provide the best possible care. We collect information from job applicants and workplace participants so that we may determine suitability for engagement and manage the employment relationship.
If an individual does not wish to provide their personal information, this may limit Aspen Medical's ability to provide its products or services, or diminish the quality of those products or services. Where Aspen Medical is providing services to a patient, an inability to collect relevant Health Information may compromise the quality of the healthcare provided.
Aspen Medical only uses and discloses personal information for the purpose for which the information was collected, or for other purposes which are permitted under the APPs. APP 6 differentiates between the particular purpose (primary purpose) for which the information was collected and other purposes (secondary purposes). Where Aspen Medical collects information for a primary purpose it will only use or disclose information for a secondary purpose if the individual has consented to the use or disclosure; or one of the following apply:
· the individual would reasonably expect the Aspen Medical to use or disclose the information for the secondary purpose and the secondary purpose is:
· if the information is sensitive information — directly related to the primary purpose; or
· if the information is not sensitive information — related to the primary purpose; or
· the use or disclosure of the information is required or authorised by or under an Australian law or a court/tribunal order; or
· a 'permitted general situation' or 'permitted health situation' set out in the Act exists; or
· Aspen Medical reasonably believes that the use or disclosure of the information is reasonably necessary for one or more enforcement related activities conducted by, or on behalf of, an enforcement body.
Generally, Aspen Medical holds, uses and discloses personal information to:
· offer and provide its products and services;
· manage and administer those products and services, including account keeping procedures;
· communicate with individuals;
· manage its employment relationships;
· comply with its legal and regulatory obligations; and
· otherwise manage its business, including operating the Tech Platform for Tech Customers and Tech Platform Users.
Aspen Medical may also use personal information for the purposes of quality assurance, accreditation and audit activities, risk and claims management, patient satisfaction surveys and staff training and education. Where possible, this personal information will be de-identified before it is used for these purposes.
8. How Aspen Medical holds personal information
Aspen Medical holds records in accordance with relevant State and Territory laws. Aspen Medical holds personal information in a manner that ensures that the security and integrity of the information is maintained and that prevents unauthorised access or use.
Hard copy records are kept securely in locked facilities or locked storage units. Electronic copies are kept secure by limiting access on a need-to-know basis and by using password protected systems. Aspen Medical further protects personal information by restricting access to personal information to only those who need access to the personal information do their job. Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of your personal information.
For further information about data protection measures used by Aspen Medical, please refer to the Information Security policy available at https://www.aspenmedical.com/our-policies.
Aspen Medical holds records in accordance with relevant State and Territory laws. Aspen Medical holds personal information in a manner that ensures that the security and integrity of the information is maintained and that prevents unauthorised access or use.
Hard copy records are kept securely in locked facilities or locked storage units. Electronic copies are kept secure by limiting access on a need-to-know basis and by using password protected systems. Aspen Medical further protects personal information by restricting access to personal information to only those who need access to the personal information do their job. Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of your personal information.
For further information about data protection measures used by Aspen Medical, please refer to the Information Security policy available at https://www.aspenmedical.com/our-policies.
9. Direct marketing
Aspen Medical does not use or disclose health information or other sensitive information for direct marketing purposes unless the individual involved has provided their consent to this.
Where an individual has not unsubscribed or otherwise opted out, Aspen Medical may use their (non-sensitive) personal information for direct marketing:
· where the individual has agreed to receive direct marketing from Aspen Medical; or
· where the individual has engaged directly with Aspen Medical, and it believes that the individual would reasonably expect to receive direct marketing.
Aspen Medical may utilise the services of third parties to assist with undertaking its direct marketing activities. It will not otherwise disclose personal information to third parties for marketing purposes without consent.
Individuals may opt-out of direct marketing messages from Aspen Medical at any time, by contacting the Privacy Officer using details below. Where an individual has opted-out of direct marketing, Aspen Medical may still communicate with them from time to time for other purposes, including where it responds to any correspondence it receives from the individual, communicates with the individual about any services being provided them, or is legally required to provide notice of any matters.
Aspen Medical does not use or disclose health information or other sensitive information for direct marketing purposes unless the individual involved has provided their consent to this.
Where an individual has not unsubscribed or otherwise opted out, Aspen Medical may use their (non-sensitive) personal information for direct marketing:
· where the individual has agreed to receive direct marketing from Aspen Medical; or
· where the individual has engaged directly with Aspen Medical, and it believes that the individual would reasonably expect to receive direct marketing.
Aspen Medical may utilise the services of third parties to assist with undertaking its direct marketing activities. It will not otherwise disclose personal information to third parties for marketing purposes without consent.
Individuals may opt-out of direct marketing messages from Aspen Medical at any time, by contacting the Privacy Officer using details below. Where an individual has opted-out of direct marketing, Aspen Medical may still communicate with them from time to time for other purposes, including where it responds to any correspondence it receives from the individual, communicates with the individual about any services being provided them, or is legally required to provide notice of any matters.
10. Cookies
When you use our website to browse our products and services and view the information that we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors, and to help to make your user experience better.
Some of the cookies we use are strictly necessary for our website to function.
10.1 Strictly necessary cookies
Strictly necessary cookies are essential to enable you to navigate around our website and use its core features. Without these cookies, services such as remembering your login details or ensuring what you see looks correct on the device you are using would not be possible. These cookies do not gather information about you that could be used for marketing and do not track your internet usage.
10.2 Preference cookies
Preference cookies enable the website to adapt to the user’s website template design, by gathering information such as the user's preferred language or region.
10.3 Statistical and performance cookies
These cookies help us understand how you interact with our website by collecting and reporting information about your journey on our website. For example, they help us understand which pages you go to most often, how much time you spend on which pages, which links you choose to click and the journey you took during the website session.
10.3 Further information
For more information about the cookies we use, please refer to https://www.aspenmedical.com/cookies/documentation
When you use our website to browse our products and services and view the information that we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors, and to help to make your user experience better.
Some of the cookies we use are strictly necessary for our website to function.
10.1 Strictly necessary cookies
Strictly necessary cookies are essential to enable you to navigate around our website and use its core features. Without these cookies, services such as remembering your login details or ensuring what you see looks correct on the device you are using would not be possible. These cookies do not gather information about you that could be used for marketing and do not track your internet usage.
10.2 Preference cookies
Preference cookies enable the website to adapt to the user’s website template design, by gathering information such as the user's preferred language or region.
10.3 Statistical and performance cookies
These cookies help us understand how you interact with our website by collecting and reporting information about your journey on our website. For example, they help us understand which pages you go to most often, how much time you spend on which pages, which links you choose to click and the journey you took during the website session.
10.3 Further information
For more information about the cookies we use, please refer to https://www.aspenmedical.com/cookies/documentation
11. How an individual may access personal information held by Aspen Medical about themself and seek the correction of such information
Individuals have a right to access or correct personal information that Aspen Medical holds, subject to exemptions contained within the Privacy Act.
Aspen Medical will allow access to or make the requested changes unless there is a reason under the Privacy Act 1988 (Cth) or other relevant law to refuse such access or to refuse to make the requested changes.
If Aspen Medical does not agree to change a record, in accordance with a request, we will permit an individual to make a statement of the requested changes and Aspen Medical will enclose this statement with the record.
Requests to obtain access to, or request changes to, records can be made by email to Aspen Medical's privacy officer at privacy@aspenmedical.com.
Aspen Medical will provide a response to requests to access or amend records in a reasonable time including providing a reason for any denial of access to records
Aspen Medical may seek to recover reasonable costs associated with supplying any personal information that is held by Aspen Medical.
Individuals have a right to access or correct personal information that Aspen Medical holds, subject to exemptions contained within the Privacy Act.
Aspen Medical will allow access to or make the requested changes unless there is a reason under the Privacy Act 1988 (Cth) or other relevant law to refuse such access or to refuse to make the requested changes.
If Aspen Medical does not agree to change a record, in accordance with a request, we will permit an individual to make a statement of the requested changes and Aspen Medical will enclose this statement with the record.
Requests to obtain access to, or request changes to, records can be made by email to Aspen Medical's privacy officer at privacy@aspenmedical.com.
Aspen Medical will provide a response to requests to access or amend records in a reasonable time including providing a reason for any denial of access to records
Aspen Medical may seek to recover reasonable costs associated with supplying any personal information that is held by Aspen Medical.
12. Disclosure of personal information to overseas recipients
Aspen Medical will not disclose an individual’s personal information to overseas recipients without obtaining the individual’s express consent, unless Tech Customers direct Aspen Medical to send Tech Platform User's information to a particular overseas recipient. The countries in which those overseas recipients will be located will be the countries nominated by Tech Customers in accordance with their request.
If in future Aspen Medical proposes to disclose personal information overseas, it will do so in compliance with the requirements of the Privacy Act. Aspen Medical will, where practicable, advise as to the countries in which any overseas recipients are likely to be located.
If you do not want us to disclose your information to overseas recipients, please let us know.
Aspen Medical will not disclose an individual’s personal information to overseas recipients without obtaining the individual’s express consent, unless Tech Customers direct Aspen Medical to send Tech Platform User's information to a particular overseas recipient. The countries in which those overseas recipients will be located will be the countries nominated by Tech Customers in accordance with their request.
If in future Aspen Medical proposes to disclose personal information overseas, it will do so in compliance with the requirements of the Privacy Act. Aspen Medical will, where practicable, advise as to the countries in which any overseas recipients are likely to be located.
If you do not want us to disclose your information to overseas recipients, please let us know.
13. How an individual may complain about a breach of an APP and how Aspen Medical will deal with such a complaint
If an individual has any questions, concerns or complaints about this Privacy Policy, or how Aspen Medical handles personal information, please contact our Privacy Officer via email to privacy@aspenmedical.com.
Aspen Medical takes all complaints seriously, and will respond to any complaint within a reasonable period.
If an individual is dissatisfied with the handling of their complaint, they can contact the Office of the Australian Information Commissioner:
Office of the Australian Information Commissioner
GPO Box 52818
Sydney NSW 2001
Telephone: 1300 363 992
Email: enquiries@oaic.gov.au
If an individual has any questions, concerns or complaints about this Privacy Policy, or how Aspen Medical handles personal information, please contact our Privacy Officer via email to privacy@aspenmedical.com.
Aspen Medical takes all complaints seriously, and will respond to any complaint within a reasonable period.
If an individual is dissatisfied with the handling of their complaint, they can contact the Office of the Australian Information Commissioner:
Office of the Australian Information Commissioner
GPO Box 52818
Sydney NSW 2001
Telephone: 1300 363 992
Email: enquiries@oaic.gov.au
14. Changes
Aspen Medical reserves the right to change the terms of this Privacy Policy from time to time, without notice. An up-to-date copy of our Privacy Policy is available on the Aspen Medical website.
Aspen Medical reserves the right to change the terms of this Privacy Policy from time to time, without notice. An up-to-date copy of our Privacy Policy is available on the Aspen Medical website.
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Security Concerns? Please contact us at security@vitaport.au
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Security Concerns? Please contact us at security@vitaport.au
2024 All Right Reserved by Vitaport®
Security Concerns? Please contact us at security@vitaport.au
2024 All Right Reserved by Vitaport®
Security Concerns? Please contact us at security@vitaport.au
2024 All Right Reserved by Vitaport®